Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Phoolkari. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at https://phoolkari.in. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue the use of our website and services.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Services

We make every effort to display our products as accurately as possible. However, slight variations in colour, design, size, or appearance may occur due to screen settings, photography, or the handcrafted nature of certain products.

Phoolkari reserves the right to modify, discontinue, or limit any product without prior notice.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Applicable taxes and shipping charges will be calculated during checkout.

4. Orders

When placing an order, you agree that:

  • The information you provide is accurate and complete.
  • You are authorised to use the selected payment method.
  • Your order is subject to product availability and payment verification.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, payment issues, or product unavailability.

5. Payments

Payments are processed securely through authorised payment partners. Orders are confirmed only after successful payment verification.

6. Shipping & Delivery

Orders are shipped through trusted courier partners across India.

Delivery timelines are estimates and may vary because of courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for detailed shipping information.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy. Please review the policy before placing an order.

8. Intellectual Property

All content available on this website—including logos, product images, graphics, text, designs, icons, and other materials—is the property of Phoolkari and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorised access to our systems.
  • Upload viruses or malicious software.
  • Copy or misuse website content.
  • Interfere with the operation or security of the website.

10. Limitation of Liability

To the fullest extent permitted by law, Phoolkari shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.

13. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Changes become effective immediately upon publication on this page.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Phoolkari
Email: phoolkari01@gmail.com
Website: https://phoolkari.in

Thank you for shopping with Phoolkari. We appreciate your trust and look forward to serving you with thoughtfully curated gifts and exceptional customer service.