Shipping policy

Shipping Policy

At Phoolkari, we are committed to delivering your gifts safely, securely, and on time. We partner with reliable courier services across India to ensure every order reaches you in excellent condition.

Order Processing

  • Orders placed before our daily cut-off time are usually processed and dispatched on the same business day.
  • Orders received after the cut-off time, on Sundays, or on public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation via email or SMS with tracking details.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier partner availability.

  • Metro Cities: 2–4 Business Days
  • Regional Cities: 3–5 Business Days
  • Other Cities & Towns: 4–7 Business Days
  • Remote Locations: 5–9 Business Days

Please note that the above delivery estimates are approximate. Delays may occur due to adverse weather conditions, public holidays, natural disasters, or unforeseen logistical circumstances beyond our control.

Order Tracking

Once your order is shipped, we will send you a tracking link via email or SMS. You can use this link to monitor your shipment's progress until it reaches your doorstep.

Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed during checkout before payment.
  • Any free shipping offers or promotional discounts will automatically be applied at checkout whenever eligible.

Delivery Information

  • Our courier partners generally make 2–3 delivery attempts.
  • Please ensure that someone is available at the delivery address to receive the package.
  • If delivery attempts are unsuccessful due to customer unavailability or an incorrect address, additional shipping charges may apply for re-delivery.

Incorrect Address

Please ensure that your shipping address and contact details are accurate while placing your order. Phoolkari cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Damaged or Missing Package

If your package arrives damaged, appears tampered with, or if any item is missing, please contact us within 48 hours of delivery. Kindly include your order number along with clear photographs of the package so that we can investigate and assist you promptly.

Need Assistance?

If you have any questions regarding your shipment, delivery status, or shipping policy, our support team is happy to help.

Email: phoolkari01@gmail.com
Website: https://phoolkari.in

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for choosing Phoolkari.
We appreciate your trust and look forward to delivering thoughtful gifts that make every celebration memorable.